Members Come First
At CAM, our motto is “Members come first,” and we work every day to prioritize this philosophy.
Membership is the lifeblood of any nonprofit association. A dynamic, well-informed and engaged membership is an association’s most powerful tool. The CAM team recognizes the impact that little touches in service make, and we go above and beyond to help our clients and their members thrive. We provide stellar service to retain existing members and implement proven strategies to secure new members.
Our clients’ average member retention rate in the last three years is 92-97%.
Membership recruitment and retention
CAM offers experienced staff trained in meeting clients’ unique membership needs. Through trend monitoring, data collection, and sensible research, we develop appropriate offerings to nurture and maintain existing member relationships, inspiring a sense of pride and loyalty among association members. We also strategize and implement new offerings to attract and incentivize new memberships.
Our team can help you manage every aspect of membership, from application to renewal. We can review application materials and determine applicant eligibility, update applicants and members about any changes to their membership status in a timely manner, and review and track all renewal requirements and materials. Our team is also skilled at working with association leadership, assisting with board meetings, and communicating important information from leadership to members.
Accreditation and Certification Support
CAM helps associations manage certification and accreditation programs that strengthen member value, professional credibility, and industry trust. Our team supports eligibility requirements, enrollment, reverification, CEU tracking, exam coordination, certificates, digital badges, documentation, audits, policy updates, and ongoing accreditation compliance.
Learn more about our Accreditation and Certification support.
Database and records management
Our team is adept at managing client databases and member records. By securing and maintaining appropriate updated software, we provide accurate data on association members, including updated contact information, membership status, and certification materials. This information allows us prepare regular membership reports that are used to build suitable member benefit packages, deliver accurate forecasting, and identify growth opportunities.
Dues collection and reporting
Our advanced membership management software allows us to accurately track member status, payments, renewals, and historical data. It also enables us to generate detailed, accurate financial reports for association leadership, supporting transparency, compliance, and informed decision-making.
Using up-to-date technology and secure accounting practices, we implement strategies for timely invoicing and collection of membership dues. Our team also provides accurate reporting of membership dues and other finances to association leadership.
“Working with Capital Association Management, I am confident that members receive first-class service.” – Dave Robau, Gulf Coast Energy Network
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“I must commend the entire team for orchestrating such a well-put-together conference. From start to finish, it was evident that meticulous planning and dedication went into ensuring the success of the event. Your commitment to providing value to the TAB & Cx community truly shines through in every aspect of these conferences.”
“CAM proved to be an invaluable asset in shaping our conference program. The efficiency in streamlining processes, fostering seamless communication, and elevating the overall experience for organizers was unparalleled. Their ability to centralize information, manage schedules, and facilitate stakeholder collaboration expedited our planning phase. CAM optimized our workflow and ensured a cohesive and engaging conference program.”
“CAM has stepped up the game of association management, seamlessly transitioning our groups to a new management team. When the COVID pandemic cancelled our annual conference, they moved it to a highly successful online format. I have been in the commissioning and energy management industries for many years and can say working with the team at CAM has been a great experience.”
“Working with Capital Association Management, I am confident that members receive first-class service, events are educational, enjoyable, and memorable, and every step is taken to promote our organization within the industry.”
Professional Affiliations
